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7 Jobs in Zayed Military City, Abu Dhabi, UAE

Assistant Director of Loss Prevention

Primary Location ARE-United Arab Emirates-Dubai-JW Marriott Marquis Hotel Dubai Posting Date Sep 26, 2017 Job Number 1700227W Job Category Loss Prevention & Security Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Relocation? No Position Type Management Start Your Journey With Us Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world’s tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer. The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region’s most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world’s most discerning travelers. Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai’s Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city. The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience. JOB SUMMARY To manage the safety and physical security program and to enforce the program within the scope of the hotel requirements. To monitor the day-to-day operations of subordinate security force for the physical security and safety of the hotel assets, in accordance with hotel policies and government regulations. To ensure maximum security and safety of guest and associates. CANDIDATE PROFILE Experience:7- 10 years previous experience with police, security or military Skills and Knowledge Ability to multi task in a fast paced environment. Desired skill- Arabic speaker Computer skills English Language Leadership Well fit Education or Certification Bachelor’s Degree or equivalent CORE WORK ACTIVITIES The following are specific responsibilities and contributions critical to the successful performance of the position: The following are specific responsibilities and contributions critical to the successful performance of the position: To direct and supervise the implementation of security and safety measures for the protection of property, associates and guest visiting or staying in the hotel. To supervise all security staff and operate security and loss prevention department efficiently. To advise management on all matters relating to security and safety, and to implement hotel contingency plan, effectively. To familiarize all government regulations pertaining to hotel industrial security and safety and others related to loss prevention department. To act as liaison with the police department (Police Station) CID, and Civil Defense and follow-up cases under their jurisdiction. Review the progress of all investigations and the techniques that are being used. Upon request, to assist the Human Resource Department in the screening of job applicants and associates to determine immoral, criminal tendencies, supervise inclinations or activities. To effectively investigate and conduct inquiries on incidents, felonies, misdemeanors, theft, losses, casualties, injuries etc that occurs in the hotel. Deals personally with guest and associates concerning the above incidents. To review all investigation reports to ensure that the information gathered as evidence is properly documenters. To maintain files and records of wanted person, bad-debtors, confidence tricksters, unwanted and troublesome guest, pimps, prostitute and others who may cause trouble or embarrassment to the hotel. To advise management of any irregularity of associates or guest behavior and to confer with management on unusual security measures or events. To administer the activities of Security and Loss Prevention Department and its personnel, ensuring attendance and training documentation. To maintain proper discipline in the department and to act as per hotel SOP and LSOP. To monitor department’s budget expenditures for equipment repairs or replace and ensure maximum utilization of the same. To formulate contingency plans for emergencies (Local Crisis Management Plan), such as terrorist activities in the area, earthquakes, and fires. Ensure training for members of Hotel Emergency Response Team, to support the above emergencies. To establish contacts and confer with outside security services whenever additional security is required for parties, visiting dignitaries, etc. To conduct orientation and ensure that new employees understand the responsibilities of the security department pertaining to their own security and safety, as well as that of the hotel and guest
-Source (Mitula)
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Loss Prevention Officer Arabic Speaker

Description: Dubai is a cosmopolitan city built onirrepressible ambition and unsurpassed luxury. Home to the world s tallestbuilding, the largest shopping mall, the iconic Palm Jumeirah and now thelandmark JW Marriott Marquis Dubai, it is a place for those who seek the bestthe world has to offer. The Marquis brand is a quality standard forthe finest properties in the Marriott portfolio, synonymous with intuitiveservice and refined taste. The JW Marriott Marquis Dubai has instantly gainedstatus as one of the region s most compelling destinations, offering serviceand facilities that have been carefully crafted around the expectations of theworld s most discerning travelers. Comprising two iconic towers, the JW MarriottMarquis Dubai stands elevated above Dubai s Business Bay on Sheikh Zayed Road,the heart of one of the most desirable locations in the city. The hotel features elegantly conceivedaccommodation, outstanding event and business facilities, a collection of 14stylish bars and restaurants and the haven of health and relaxation that isSaray Spa and Health Club. A marriage of rich and colorful culturalinspirations and design finesse makes it a destination with distinctivecharacter and ambience. Qualifications JOB SUMMARY To protect and safeguard Hotel assets, associates, guest and visitors while on the premises of the Hotel. Candidate Profile Experience 3-5 years experience with police, security or military Skills and Knowledge Computer skills English Language Quick and eager learner Main Responsibilities To keep watch for any suspicious characters, would-be criminals, shopping touts, pimps, prostitutes or any undesirable persons. To ensure that unauthorized persons do not remove unattended pieces of luggage left by the guest. To call the operator (Dial 999) in the event of fire and report the incident. To sound the fire alarm & call for the Emergency Response Team. When directed, alerts the guest to evacuate the area. To silence the Fire Alarm bells once they are activated, ensure that the fire-fighting cabinet on the wall of floors is unlocked. To ensure that no vehicles obstruct the entrance of the hotel. To ensure smooth functioning of guest lifts and revolving glass doors, and report any malfunctions to the Engineering Dept.Informs the Duty Manager, Night Shift In-Charge, whoever is on duty to follow up with Engineering and record the discrepancy. To conduct periodic checking on display or exhibits & ensure they are secured and intact. To assist guest in hailing taxis in the absence of the Bellmen/Doorman at the hotel entrance area. To control traffic in front of the hotel during arrival and departure of VIPs during large gatherings and special functions. To close doors found open on floor rounds and to ensure that unauthorized person does not loiter on the guest floors. To report all burned out light bulbs, exits sign out of order, dishes or trolleys left at guest doors, etc to the appropriate departments. To conduct periodic inspection at public toilets, guest and service lift to prevent vandalism and informed Housekeeping Dept. if the toilets need cleaning. To patrol all areas of the hotel alone or as a member of a team. To respond, keep constantly alert and make immediate investigation of all incidents/complaints/irregularities and unusual or suspicious circumstances. To investigate and take necessary action to resolve incidents or situations found on patrol, such as disorderly conduct, theft, drunkenness, prowling, etc. or reported Guest complaint & resolve it as soon as possible. To ensure that Key Cards & Metal Keys are properly issued to authorized personnel, properly sign and entered into the Key Log Book and the same is returned after departments operations. To participate in traffic and crowd control at large gatherings. To answer telephone calls and give information on routine inquiries. Meets callers who come to request information or directions. Provide answer to guest/visitors inquiries regarding hotel promotions. To prepare required forms to report incidents, complaints, stolen property, and lost and found items, etc. Make entries to Security Incident Log Book. To perform guard duty at the associates entrance, Basement Parking and ensure that associates use the proper procedures for clocking in and out of the hotel. Registers and issue Security Pass to contract workers and visitors. Direct visitors and provide assistance as necessary. To check parcels and items taken out by associates and other authorized person & ensure that it is properly documented. To inform other Security Officer to help associates having trouble with lockers. Check locker room at regular routine intervals. To monitor closely all security and safety system and ensure its operability and effectiveness. (CCTV, Cameras, Break Glass Unit, Smoke Detector, Fire Hose Cabinet, Fire Extinguishers, Fire Alarm Panel, etc.) To received, check all items delivered and intended for the property includin
-Source (Mitula)

Assistant Loss Prevention Manager

Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world's tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer. The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region's most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world's most discerning travelers. Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai's Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city. The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience. * JOB SUMMARY * To manage the safety and physical security program and to enforce the program within the scope of the hotel requirements. To monitor the day-to-day operations of subordinate security force for the physical security and safety of the hotel assets, in accordance with hotel policies and government regulations. To ensure maximum security and safety of guest and associates. SCOPE / BUSINESS CONTEXT / CANDIDATE PROFILE * Candidate Profile * Experience 3-10 years previous experience with police, security or military Skills and Knowledge Computer skills English Language Leadership Well fit Main Responsibilities * To direct and supervise the implementation of security and safety measures for the protection of property, associates and guest visiting or staying in the hotel. * To supervise all security staff and operate security and loss prevention department efficiently. * To advise management on all matters relating to security and safety, and to implement hotel contingency plan, effectively. * To familiarize all government regulations pertaining to hotel industrial security and safety and others related to loss prevention department. * To act as liaison with the police department (Bur Dubai Police Station / DPS) CID, and Civil Defense and follow-up cases under their jurisdiction. Review the progress of all investigations and the techniques that are being used. * Upon request, to assist the Human Resource Department in the screening of job applicants and associates to determine immoral, criminal tendencies, supervise inclinations or activities. * To effectively investigate and conduct inquiries on incidents, felonies, misdemeanors, theft, losses, casualties, injuries etc that occurs in the hotel. Deals personally with guest and associates concerning the above incidents. * To review all investigation reports to ensure that the information gathered as evidence is properly documenters. * To maintain files and records of wanted person, bad-debtors, confidence tricksters, unwanted and troublesome guest, pimps, prostitute and others who may cause trouble or embarrassment to the hotel. * To advise management of any irregularity of associates or guest behavior and to confer with management on unusual security measures or events. * To administer the activities of Security and Loss Prevention Department and its personnel, ensuring attendance and training documentation. * To maintain proper discipline in the department and to act as per hotel SOP and LSOP. * To monitor department's budget expenditures for equipment repairs or replace and ensure maximum utilization of the same. * To formulate contingency plans for emergencies (Local Crisis Management Plan), such as terrorist activities in the area, earthquakes, and fires. Ensure training for members of Hotel Emergency Response Team, to support the above emergencies. * To establish contacts and confer with outside security services whenever additional security is required for parties, visiting dignitaries, etc. * To conduct orientation and ensure that new employees understand the responsibilities of the security department pertaining to their own security and safety, as well as that of the hotel and guest. * To formulate and make recommendations for compliance of safety and OSHA regulations. * To review and update the Local Crisis Management Plan, Security and Loss Department's policies and operating procedures as required, complete all Security and Loss Prevention and Fire Safety Reports on time and distribute promptly. Keeping all necessary records as per required policy and procedure. * To coordinate with all department heads regarding safety and security issues pertaining their department to organize necessary training for their staff. * To carry out occasional
-Source (Mitula)

Assistant Loss Prevention Manager

Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world's tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer. The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region's most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world's most discerning travelers. Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai's Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city. The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience. * JOB SUMMARY * To manage the safety and physical security program and to enforce the program within the scope of the hotel requirements. To monitor the day-to-day operations of subordinate security force for the physical security and safety of the hotel assets, in accordance with hotel policies and government regulations. To ensure maximum security and safety of guest and associates. SCOPE / BUSINESS CONTEXT / CANDIDATE PROFILE * Candidate Profile * Experience 3-10 years previous experience with police, security or military Skills and Knowledge Computer skills English Language Leadership Well fit Main Responsibilities * To direct and supervise the implementation of security and safety measures for the protection of property, associates and guest visiting or staying in the hotel. * To supervise all security staff and operate security and loss prevention department efficiently. * To advise management on all matters relating to security and safety, and to implement hotel contingency plan, effectively. * To familiarize all government regulations pertaining to hotel industrial security and safety and others related to loss prevention department. * To act as liaison with the police department (Bur Dubai Police Station / DPS) CID, and Civil Defense and follow-up cases under their jurisdiction. Review the progress of all investigations and the techniques that are being used. * Upon request, to assist the Human Resource Department in the screening of job applicants and associates to determine immoral, criminal tendencies, supervise inclinations or activities. * To effectively investigate and conduct inquiries on incidents, felonies, misdemeanors, theft, losses, casualties, injuries etc that occurs in the hotel. Deals personally with guest and associates concerning the above incidents. * To review all investigation reports to ensure that the information gathered as evidence is properly documenters. * To maintain files and records of wanted person, bad-debtors, confidence tricksters, unwanted and troublesome guest, pimps, prostitute and others who may cause trouble or embarrassment to the hotel. * To advise management of any irregularity of associates or guest behavior and to confer with management on unusual security measures or events. * To administer the activities of Security and Loss Prevention Department and its personnel, ensuring attendance and training documentation. * To maintain proper discipline in the department and to act as per hotel SOP and LSOP. * To monitor department's budget expenditures for equipment repairs or replace and ensure maximum utilization of the same. * To formulate contingency plans for emergencies (Local Crisis Management Plan), such as terrorist activities in the area, earthquakes, and fires. Ensure training for members of Hotel Emergency Response Team, to support the above emergencies. * To establish contacts and confer with outside security services whenever additional security is required for parties, visiting dignitaries, etc. * To conduct orientation and ensure that new employees understand the responsibilities of the security department pertaining to their own security and safety, as well as that of the hotel and guest. * To formulate and make recommendations for compliance of safety and OSHA regulations. * To review and update the Local Crisis Management Plan, Security and Loss Department's policies and operating procedures as required, complete all Security and Loss Prevention and Fire Safety Reports on time and distribute promptly. Keeping all necessary records as per required policy and procedure. * To coordinate with all department heads regarding safety and security issues pertaining their department to organize necessary training for their staff. * To carry out occasional
-Source (Mitula)

ARE United Arab Emirates Assistant Loss Prevention Manager

Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world's tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer. The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region's most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world's most discerning travelers. Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai's Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city. The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience. * JOB SUMMARY * To manage the safety and physical security program and to enforce the program within the scope of the hotel requirements. To monitor the day-to-day operations of subordinate security force for the physical security and safety of the hotel assets, in accordance with hotel policies and government regulations. To ensure maximum security and safety of guest and associates. SCOPE / BUSINESS CONTEXT / CANDIDATE PROFILE * Candidate Profile * Experience 3-10 years previous experience with police, security or military Skills and Knowledge Computer skills English Language Leadership Well fit Main Responsibilities * To direct and supervise the implementation of security and safety measures for the protection of property, associates and guest visiting or staying in the hotel. * To supervise all security staff and operate security and loss prevention department efficiently. * To advise management on all matters relating to security and safety, and to implement hotel contingency plan, effectively. * To familiarize all government regulations pertaining to hotel industrial security and safety and others related to loss prevention department. * To act as liaison with the police department (Bur Dubai Police Station / DPS) CID, and Civil Defense and follow-up cases under their jurisdiction. Review the progress of all investigations and the techniques that are being used. * Upon request, to assist the Human Resource Department in the screening of job applicants and associates to determine immoral, criminal tendencies, supervise inclinations or activities. * To effectively investigate and conduct inquiries on incidents, felonies, misdemeanors, theft, losses, casualties, injuries etc that occurs in the hotel. Deals personally with guest and associates concerning the above incidents. * To review all investigation reports to ensure that the information gathered as evidence is properly documenters. * To maintain files and records of wanted person, bad-debtors, confidence tricksters, unwanted and troublesome guest, pimps, prostitute and others who may cause trouble or embarrassment to the hotel. * To advise management of any irregularity of associates or guest behavior and to confer with management on unusual security measures or events. * To administer the activities of Security and Loss Prevention Department and its personnel, ensuring attendance and training documentation. * To maintain proper discipline in the department and to act as per hotel SOP and LSOP. * To monitor department's budget expenditures for equipment repairs or replace and ensure maximum utilization of the same. * To formulate contingency plans for emergencies (Local Crisis Management Plan), such as terrorist activities in the area, earthquakes, and fires. Ensure training for members of Hotel Emergency Response Team, to support the above emergencies. * To establish contacts and confer with outside security services whenever additional security is required for parties, visiting dignitaries, etc. * To conduct orientation and ensure that new employees understand the responsibilities of the security department pertaining to their own security and safety, as well as that of the hotel and guest. * To formulate and make recommendations for compliance of safety and OSHA regulations. * To review and update the Local Crisis Management Plan, Security and Loss Department's policies and operating procedures as required, complete all Security and Loss Prevention and Fire Safety Reports on time and distribute promptly. Keeping all necessary records as per required policy and procedure. * To coordinate with all department heads regarding safety and security issues pertaining their department to organize necessary training for their staff. * To carry out occasional
-Source (Mitula)

Loss Prevention Officer

Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world's tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer. The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region's most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world's most discerning travelers. Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai's Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city. The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience. * JOB SUMMARY * To protect and safeguard Hotel assets, associates, guest and visitors while on the premises of the Hotel. * Candidate Profile * Experience 3-5 years experience with police, security or military Skills and Knowledge Computer skills English Language Quick and eager learner Main Responsibilities * To keep watch for any suspicious characters, would-be criminals, shopping touts, pimps, prostitutes or any undesirable persons. * To ensure that unauthorized persons do not remove unattended pieces of luggage left by the guest. * To call the operator (Dial 7777) in the event of fire and report the incident. To sound the fire alarm & call for the Emergency Response Team. When directed, alerts the guest to evacuate the area. To silence the Fire Alarm bells once they are activated, ensure that the fire-fighting cabinet on the wall of floors is unlocked. To ensure that no vehicles obstruct the entrance of the hotel. * To ensure smooth functioning of guest lifts and revolving glass doors, and report any malfunctions to the Engineering Dept.Informs the Duty Manager, Night Shift In-Charge, whoever is on duty to follow up with Engineering and record the discrepancy. * To conduct periodic checking on display or exhibits & ensure they are secured and intact. * To assist guest in hailing taxis in the absence of the Bellmen/Doorman at the hotel entrance area. * To control traffic in front of the hotel during arrival and departure of VIPs during large gatherings and special functions. * To close doors found open on floor rounds and to ensure that unauthorized person does not loiter on the guest floors. To report all burned out light bulbs, exits sign out of order, dishes or trolleys left at guest doors, etc to the appropriate departments. * To conduct periodic inspection at public toilets, guest and service lift to prevent vandalism and informed Housekeeping Dept. if the toilets need cleaning. * To patrol all areas of the hotel alone or as a member of a team. * To respond, keep constantly alert and make immediate investigation of all incidents/complaints/irregularities and unusual or suspicious circumstances. * To investigate and take necessary action to resolve incidents or situations found on patrol, such as disorderly conduct, theft, drunkenness, prowling, etc. or reported Guest complaint & resolve it as soon as possible. * To ensure that Key Cards & Metal Keys are properly issued to authorized personnel, properly sign and entered into the Key Log Book and the same is returned after departments operations. * To participate in traffic and crowd control at large gatherings. * To answer telephone calls and give information on routine inquiries. Meets callers who come to request information or directions. Provide answer to guest/visitors inquiries regarding hotel promotions. * To prepare required forms to report incidents, complaints, stolen property, and lost and found items, etc. Make entries to Security Incident Log Book. * To perform guard duty at the associates entrance, Basement Parking and ensure that associates use the proper procedures for clocking in and out of the hotel. Registers and issue Security Pass to contract workers and visitors. Direct visitors and provide assistance as necessary. * To check parcels and items taken out by associates and other authorized person & ensure that it is properly documented. * To inform other Security Officer to help associates having trouble with lockers. Check locker room at regular routine intervals. * To monitor closely all security and safety system and ensure its operability and effectiveness. (CCTV, Cameras, Break Glass Unit, Smoke Detector, Fire Hose Cabinet, Fire Extinguishers, Fire Alarm Panel, etc.) * To received, check all items delivered and intended for the
-Source (Mitula)
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ARE United Arab Emirates Loss Prevention Officer

Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world's tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer. The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region's most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world's most discerning travelers. Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai's Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city. The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience. * JOB SUMMARY * To protect and safeguard Hotel assets, associates, guest and visitors while on the premises of the Hotel. * Candidate Profile * Experience 3-5 years experience with police, security or military Skills and Knowledge Computer skills English Language Quick and eager learner Main Responsibilities * To keep watch for any suspicious characters, would-be criminals, shopping touts, pimps, prostitutes or any undesirable persons. * To ensure that unauthorized persons do not remove unattended pieces of luggage left by the guest. * To call the operator (Dial 7777) in the event of fire and report the incident. To sound the fire alarm & call for the Emergency Response Team. When directed, alerts the guest to evacuate the area. To silence the Fire Alarm bells once they are activated, ensure that the fire-fighting cabinet on the wall of floors is unlocked. To ensure that no vehicles obstruct the entrance of the hotel. * To ensure smooth functioning of guest lifts and revolving glass doors, and report any malfunctions to the Engineering Dept.Informs the Duty Manager, Night Shift In-Charge, whoever is on duty to follow up with Engineering and record the discrepancy. * To conduct periodic checking on display or exhibits & ensure they are secured and intact. * To assist guest in hailing taxis in the absence of the Bellmen/Doorman at the hotel entrance area. * To control traffic in front of the hotel during arrival and departure of VIPs during large gatherings and special functions. * To close doors found open on floor rounds and to ensure that unauthorized person does not loiter on the guest floors. To report all burned out light bulbs, exits sign out of order, dishes or trolleys left at guest doors, etc to the appropriate departments. * To conduct periodic inspection at public toilets, guest and service lift to prevent vandalism and informed Housekeeping Dept. if the toilets need cleaning. * To patrol all areas of the hotel alone or as a member of a team. * To respond, keep constantly alert and make immediate investigation of all incidents/complaints/irregularities and unusual or suspicious circumstances. * To investigate and take necessary action to resolve incidents or situations found on patrol, such as disorderly conduct, theft, drunkenness, prowling, etc. or reported Guest complaint & resolve it as soon as possible. * To ensure that Key Cards & Metal Keys are properly issued to authorized personnel, properly sign and entered into the Key Log Book and the same is returned after departments operations. * To participate in traffic and crowd control at large gatherings. * To answer telephone calls and give information on routine inquiries. Meets callers who come to request information or directions. Provide answer to guest/visitors inquiries regarding hotel promotions. * To prepare required forms to report incidents, complaints, stolen property, and lost and found items, etc. Make entries to Security Incident Log Book. * To perform guard duty at the associates entrance, Basement Parking and ensure that associates use the proper procedures for clocking in and out of the hotel. Registers and issue Security Pass to contract workers and visitors. Direct visitors and provide assistance as necessary. * To check parcels and items taken out by associates and other authorized person & ensure that it is properly documented. * To inform other Security Officer to help associates having trouble with lockers. Check locker room at regular routine intervals. * To monitor closely all security and safety system and ensure its operability and effectiveness. (CCTV, Cameras, Break Glass Unit, Smoke Detector, Fire Hose Cabinet, Fire Extinguishers, Fire Alarm Panel, etc.) * To received, check all items delivered and intended for the
-Source (Mitula)